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These affordable and informative 90 minute online micro training sessions are designed to provide insightful and relevant training topics to a wide spectrum of industry professionals with the objective of enhanced reopening and returning to normal operations in the post COVID-19 era. The past year revealed how much people subconsciously rely on being able to see someone's mouth in everyday communications. Once that part of the face was obscured by a protective mask, determining mood, intention, subtle social cues, smiling and frowning became difficult, sometimes leading to miscommunications or confusing exchanges. This webinar focuses on how to use non-verbal communications as successful strategies for communicating in a mask to avoid misunderstandings and create positive interactions.